“I’m a single mum of two and I don’t have family around me. I don’t really have friends. So it’s really hard to do it by myself. When I found out about Doorstep, it was a big relief for me. Whenever I come here, I feel at home. I feel like I have friends around. I don’t feel like I’m new in the area anymore.”

“They did so much to help me; from giving me advice so I could get ahead and have a dignified life, to help with my daughters or giving me necessary things like laundry and to make connections with some of their activities as the Crèche, Afterschool Club and Drop In.”

“They gave me food and things that some people donated for the Bazaar and gifts for my daughters’ birthday party – I could not afford it.”

“If I was not living there or didn’t know about Doorstep, I couldn’t do basic activities because I have no money – like laundry; and probably I would end up living on the street.”

“I arrived at the hostel in 2005 and by asking about the laundry service, I found that there were a lot of different services that have improved my life in a lot of ways.”

“It’s a good life because I have a lot of opportunities to develop a new life and I can always count on the workers and the other people that live here. I have the help I need.”

“It has given me a lot of support in so many different ways. I’ve made friends, and I have help in every moment that I need it.”

“Doorstep has helped us in every way, like when they helped me to finish my studies.”

“This is such a different culture from ours. Doorstep had helped us with everything – without their help we would still be lost.”

“The staff welcomed my child so much in our first couple of weeks, he settled amazingly well. After our previous experiences and a great deal of distress/sleep walking issues, I am extremely grateful to Doorstep for the welcome and help.”

“I am so grateful for Doorstep’s help – whether it’s a tin of beans, books which my children love, clothes – which often have hardly been used, or just being there with a smile – it means the most.”

“Sometimes I don’t have food for my daughter or even bread. I don’t know what I would do without the help I get from Doorstep.”